Today on the Bite Tonight: Shield’s Pizza
Last night Josh and I decided to check our Shield’s Pizza located on Maple Rd in Troy, MI. I’ve heard good things and wanted to put their award winning pizza to the test. See how they ranked.
Atmosphere: 3 out of 5 bites
Price: 3 out of 5 bites
Quality/Taste: 3.5 out of 5 bites
Service: 2 out of 5 bites
Wow Factor: 3 out of 5 bites (customer service and unique pizza)
We we’re feeling pizza and the Polynesian caught our eye: Sweet, tangy barbecue sauce topped with brick and Cheddar cheeses, Canadian bacon and pineapple. We went with the traditional round pizza and ordered well done, but when it came out it was uncooked. It also came out with pizza sauce instead of the barbeque sauce.
Our server was really great about it and had the chef make us another pizza with barbeque sauce. The actual Polynesian was awesome! I liked that the barbeque sauce wasn’t so rich like Jet’s Pizza, it was sweet, yet subtle. Caramelized, decadent barbeque sauce smeared on top a crispy crust and topped with browned up cheese, salty Canadian bacon, and sweet pineapple. The toppings were also hooked up.
Service was very slow, but our server was nice and pleasant. Our server brought over complementary bread sticks for the wait. Then, when our pizza was incorrect, the manage came over to personally apologize and gave us a gift card for $20. Even though there was a mistake with our pizza, Shield’s went above and beyond to fix it. The manager even discounted our check even more and we ended up with a free meal and dessert. Josh and I were happy with just a new pizza, but Sheild’s was very generous. We will be definitely be back!